Terms & Conditions

Last updated: January 2026

OVERVIEW

This website is operated by KelpEat – Ocean Healthy Bites (“KelpEat,” “we,” “us,” “our”). By accessing our website or purchasing from us, you agree to be bound by these Terms & Conditions (“Terms”), including any additional policies referenced herein.

These Terms apply to all users of the Site, including browsers, customers, merchants, and contributors of content. If you do not agree with these terms, you may not access the Site or use our services.

Our online store is hosted on Shopify Inc., which provides the e-commerce platform that enables us to sell our products to you.

We may update these terms from time to time. The most current version will always be available on this page, and continued use of the site constitutes acceptance of any changes.

1. Online Store Use

By agreeing to these Terms, you confirm that you are at least the age of majority in your country of residence or that you have consented to allow any minor dependents to use this Site under your supervision.

You agree not to use our products or services for any unlawful or unauthorized purpose, nor to violate any applicable laws, including intellectual property laws.

Any breach of these terms may result in immediate termination of access to our services.

2. General Conditions

We reserve the right to refuse service to anyone, at any time, for legitimate reasons.

You understand that content you submit (excluding payment information) may be transferred over various networks and adapted to technical requirements. Payment information is always encrypted during transmission.

You may not reproduce, copy, sell, resell, or exploit any part of the Site or services without our prior written consent.

3. Accuracy of Information

We strive to ensure that information on the Site is accurate and up to date, but we do not guarantee completeness or accuracy at all times.

Content is provided for general information purposes only and should not be relied upon as the sole basis for decision-making.

We reserve the right to modify the Site content at any time without obligation to update previous information.

4. Changes to Services and Prices

Product prices and availability are subject to change without notice.

We may modify or discontinue any part of the Site or services at any time and shall not be liable for any resulting changes, suspensions, or discontinuations.

5. Products and Services

Certain products are available exclusively online and may be offered in limited quantities.

Product descriptions, images, and pricing are subject to change at our discretion. While we make every effort to display products accurately, colors and appearance may vary depending on your device.

Returns and exchanges are governed by our Refund Policy.

6. Orders and Billing Information

We reserve the right to refuse or cancel any order, including orders that appear to be placed by resellers or distributors.

You agree to provide accurate, complete, and up-to-date billing and account information and to update this information promptly when necessary.

If an order is cancelled or modified, we may attempt to notify you using the contact details provided at checkout.

7. Optional Third-Party Tools

We may provide access to third-party tools that we do not control or monitor. These tools are provided “as is” and “as available.”

Your use of third-party tools is entirely at your own risk and subject to the terms of the relevant third-party provider.

8. Third-Party Links

The Site may contain links to third-party websites. We are not responsible for their content, accuracy, or practices.

We recommend reviewing third-party policies before engaging in any transactions with them.

9. User Feedback and Submissions

If you submit comments, feedback, ideas, or other materials, you grant us the right to use, edit, and publish such content for business purposes without obligation to compensate you.

You agree that your submissions will not violate any third-party rights or contain unlawful, misleading, or harmful content.

10. Personal Information

Your submission of personal data is governed by our privacy policy.

11. Errors and Omissions

Occasionally, information on the Site may contain errors or omissions related to product descriptions, pricing, or availability.

We reserve the right to correct such errors and to cancel orders if necessary, including after an order has been placed.

12. Prohibited Uses

You may not use the Site or its content to:

• Violate laws or regulations

• Infringe intellectual property rights

• Harass, abuse, or discriminate against others

• Submit false or misleading information

• Distribute malware or malicious code

• Interfere with Site security or functionality

Violation of these rules may result in termination of access.

13. Disclaimer of Warranties & Limitation of Liability

The Site and products are provided “as is” and “as available”, without warranties of any kind, except where required by law.

To the maximum extent permitted by law, KelpEat shall not be liable for indirect, incidental, or consequential damages arising from your use of the Site or products.

Nothing in these Terms limits consumer rights granted under applicable EU law.

14. Indemnification

You agree to indemnify and hold harmless KelpEat from any claims arising from your breach of these Terms or misuse of the Site.

15. Severability

If any provision of these Terms is found to be unlawful or unenforceable, the remaining provisions shall remain in full force and effect.

16. Termination

These Terms remain effective unless terminated by you or us. We may suspend or terminate access if you breach these terms.

Obligations incurred prior to termination will survive.

17. Entire Agreement

These Terms, together with any referenced policies, constitute the entire agreement between you and KelpEat regarding use of the Site.

18. Governing Law

These terms are governed by and construed in accordance with the laws of Italy.

19. Contact Us

If you have any questions or concerns about our privacy practices or this policy, please contact:
KelpEat S.R.L.
Via Franco Andrea Bonelli 6, 12100 Cuneo (CN), Italy
Email: info@kelpeat.com
Phone: +39 0172 1836947